Digital communications and remote collaboration tools were very helpful not only during the pandemic, but also when workers returned to the office, but they hurt us too-many things.
Some workers struggled to properly communicate messages via chat and email, and some workers caused mental health problems and were dismissed / demoted at work. A report from Loom was found.
After surveying 3,000 US and UK adults and working full-time desks, Loom found that 72% were dissatisfied with digital communication tools. Almost all (91%) have digital messages that are misunderstood or misunderstood at work, and 20% have been reprimanded, demoted, or dismissed for them. Two-thirds (62%) say this problem also has a negative impact on mental health.
As a result, nearly half (47%) of office workers think too much about emails and messages they send at work, and 32% want to replace digital work meetings with recorded and / or asynchronous video.
Before that, desk workers are tackling the problem of misunderstanding with “Slack-Splaining”.
- 97% felt that the tone of their voice needed to be made clearer
- 93% felt that they needed to write additional text to fully explain things
- 82% add extra punctuation (for example, double exclamation mark)
- 77% use emoji to convey emotions
- 25% use emoji “frequently”
However, not all digital productivity tools are in dire straits. They have allowed some employees to be more prosperous and individual than traditional offices. This helps attract and motivate 58% of employees. For almost all office workers (87%), digital communication tools have somehow improved their work.
Loom also states that 81% of workers use asynchronous video at work, and 36% describe meetings recorded as “the best side effect of remote work.”